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2.3 | 88 Reviews

1.8 cu. ft. Over-the-Range Microwave Oven with EasyClean®

LG LMV1831ST

Available in 2 Color(s)

Features

  • 1.8 cu.ft. Oven Capacity
  • Sensor Cook determines when your food is ready using humidity-sensing technology
  • One-touch settings make it quick and simple to cook a variety of meals
  • Our EasyClean® interior resists stains for easy cleanup

Quick Specs

  • Type: Microwave
  • Style: Over the Range
  • Width: 29.875"
  • Height: 16.437"
  • Depth: 15.375"
  • Energy Star Rated: No
  • Microwave Capacity: 1.8 cu. ft.
  • Microwave Wattage: 1000.0 watts
  • Recessed Turntable: No
  • Convection Microwave: No
  • Vent CFM: 300.0 cfm
  • WiFi Connected: No

See More

This item has purchase restrictions.

We currently only offer free delivery for purchases within 100 miles of our store. Shipping cost is high.
Questions? Contact us for more information.

 

Features

  • 1.8 cu.ft. Oven Capacity
  • Sensor Cook determines when your food is ready using humidity-sensing technology
  • One-touch settings make it quick and simple to cook a variety of meals
  • Our EasyClean® interior resists stains for easy cleanup
  • The energy savings key saves energy by turning off the display when not in use
Accessories
Bi-Level Cooking Rack Yes
Heavy Duty Rack 2
Spray Water Tank 10
Standard Rack 13
Appearance
Handle Type Curved Bar
All Available Colors Smooth Black (SB), Smooth White (SW), Stainless Steel (ST )
Exterior Design WideView™ Traditional
Interior Color Gray
Capacity
Oven Capacity (cu. ft.) 1.8 cu.ft.
Cooktop
No. of Grates 300
Controls
Clock 12 hr or 24 hr (option)
Control Type Membrane
Cooking Complete Reminder Yes
Display Green, 4 Digit LED
Kitchen Timer Yes
Dimensions/Clearances/Weight
Depth 15.37"
Exterior (WxHxD) 29 14/16" x 16 7/16" x 15 6/16"
Height 16.44"
Interior (WxHxD) 20 11/16" x 10 6/16" x 14 3/16"
Shipping Qty. 330 sets / 40ft.
Shipping Weight (lbs) 61.8 lbs
Product Weight (lbs) 48.7 lbs
Width 29.87"
Features
Child Lock Yes
Defrost Auto, Rapid Defrost, Time
EasyClean® Interior Yes
Energy Savings Key Yes
EZ-On Yes
Melt/Soften Yes
More/Less Yes
Popcorn Key Yes
Reheat Sensor Reheat
Turntable Diameter (in.) 12.6"
Turntable On/Off Yes
Turntable Type DDS
Lighting
Lighting Incandescent (2), On/Off
Power/Ratings
Watts 1000w
Summary
Type Over-the-Range Microwave
Venting System
Filtration Charcoal Filter
Vent Grille Type Hidden
Warranty/UPC
Parts and Labor 1 Year Parts and Labor (In Home Service) 10 Years Limited on Magnetron (In Home Service)
UPC 048231318679

Quick Specs


  • Appearance

  • Type: Microwave
  • Style: Over the Range

  • Dimensions

  • Width: 29.875"
  • Height: 16.437"
  • Depth: 15.375"

  • Features

  • Energy Star Rated: No
  • Microwave Capacity: 1.8 cu. ft.
  • Microwave Wattage: 1000.0 watts
  • Recessed Turntable: No
  • Convection Microwave: No
  • Vent CFM: 300.0 cfm
  • WiFi Connected: No

Interactive Tour

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Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.3 out of 5

26% of reviewers recommend this product.

1 Stars

Poor quality

nonoisejjjjj 1/16/2025

Had it for a year and the digital display isnt working. Called LG and they want triple the price I paid to send someone to fix it. Id rather buy a new one before I pay for a repair.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

2 Stars

Poor warranty. Digital screen goes out

Megan E 1/8/2025

The digital screen started flickering within a year or so of purchase. I called about the warranty and of course its a one year warranty. The microwave works...I just cant see what time it is. Customer Service told me that for $415 they could come out and repair it. What a joke. I can almost buy a new microwave for that price.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

It worked great until

KellyTpdx 1/6/2025

It works but the buttons are hard to see and hard to press.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Worked fine until . . .

Kelly T97230 1/2/2025

We have had the microwave about a year. The buttons are very hard to see and push. A week or so ago the display went out and cant find a place to get it fixed.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Disappointed

Former Customer27 12/11/2024

Disappointed. The microwave works well however the display key pad buttons require more force to activate than competitors and the displays digital numbers flash/light up when they are not supposed to. LGs service replaced the key pad display under warranty with the exact same display which exhibited the same problems again within one year. LG would not honor their product any longer even though it should have been known that replacing a defective component with another defective component would not resolve the issue.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

LG 7-segment displays are poor quality

zbjr78 11/26/2024

Microwave works well but after about 1.5 years the control panel 7-segment display started glitching. At first just a couple segments flashing gradually got worse now its barely readable. And now my LG stove bought at the same time is starting to have the same problem. I have 20+ year old alarm clocks that still have a strong display this is not new technology its really disappointing.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Fire hazard

Stevie from Texas 10/27/2024

Was pretty happy to find a microwave to fit our built-in space. It is attractive. The keypad went out 3 days before the warranty expired. Got that fixed with no problem. Everything has been going OK until last night when the microwave caught fire while cooking a potato. Luckily it was contained so only lost the microwave. House still smells like smoke.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Dont bother wity this one.

William Y 10/20/2024

Looks nice but thats where it stops. Mine too has the typical display flicker for this unit pretty sad for a unit thats just under three years old . 1000 watts? Honestly why would LG even make a 1000 watt unit when 1100 is the standard? I have to make time adjustments on EVERYTHING I put in it. I find the touchpad very odd in the way the amount of pressure required to activate varies from digit to digit. I look to replace it within the next year.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Terrible warranty

Steve Looney 10/10/2024

I would not buy another LG product because you cant get LG to do warranty on them
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Display flickers constantly

ChicagoLGcustomer 10/8/2024

Microwave works fine but after about 18 months the display started flickering constantly. Tried all troubleshooting suggestions. None worked. LG offers fixed price repair for ~$350 to repair $200 appliance. Obviously cheaper to buy new unit. I guess were stuck with it until were sick of looking at it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

3 Stars

I would not buy this model again

Elizabeth321 9/24/2024

Sad to read the other reviews about the control panel flickering because mine is doing the same thing and is not very old. We put all LG appliances in when we redid our kitchen and all the others are still doing great. The dishwasher is my all time fav. Also disappointed that I cannot turn the beep volume down or off its so loud and can be heard from across the house in our babies room.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Jamie1956 9/18/2024

I purchased the microwave 2 years ago and used it maybe a dozen times to warm food. The control panel readout is flickering and is out of warranty according to your rep I spoke to. At the same time of purchase I also purchased a gas range wich we love. I just think your company should cover the controller.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

LG microwave

Colorado 3 9/6/2024

I purchased my over the range microwave in 2022 I started to notice that the time was fading bin and out it stopped for awhile and then it started back again I reached out to L G and explained e to them but unfortunately I didnt take out an extended warranty the price to get the repairs will be the price to purchase another microwave
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Not great

Louis22 9/6/2024

Dark interior. Cant see keypad without lights on in room. Less than two years old and the clock makes non stop motions in the backround on or off. Heats okay.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

No customer service

HMartin 8/14/2024

Completely disappointed. I purchased 6 LG appliances for new construction home and installed 2023. 2 of the 6 are not working. There is no customer service available to assist. Was told to take my appliances to car service center or farm equipment repair for LG Services. I will never purchase LG products again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

LG quality is terrible

Poor craftsmanship 8/11/2024

I bought a LG microwave 1 1/2 years ago and have had several issues and they have been fixed once and now the parts they fixed they will not warranty. I will not recommend LG products to anyone.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

LG never again. Ill rather eat cold food.

George GG 8/5/2024

I would prefer to eat cold meals for a year before paying top dollars for this rectangular box of rubbish. The display has lost over 90 of the segments. This is called ghosting. I even told LG how to fix the issue and they refused to help me because I purchased the item over 2 years ago but it has only been in service 6 months. The reviews did not allow me to update photos of the issue
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Terrible company

Chiefkeith18 8/1/2024

Terrible product. The LCD screen stopped working a week after the warranty expired and LG wanted to charge me $430 to fix it when I paid less than $400 for the microwave brand new. The company is criminal
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Good microwave but faulty display

Klev 7/31/2024

The microwave works great. However the display is failing. It flickers a lot and so far 2 of the elements have stopped working. This makes it hard to determine what the display is showing.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Bsvalls 1 7/24/2024

Having to replace the motherboard. They need to make better products. Plus repair men should be there when they say.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great microwave with one issue.

Klev 7/1/2024

The microwave functions great. It is easy to use and heats up food fast. And it looks nice in our remodeled kitchen. The only significant issue is with the display. It flickers a lot and one of the elements in one of the numbers has stopped working after a 18 months of use. Unfortunately it would cost too much to repair.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Touch Panel faulty second time

Eva2024 6/14/2024

We bought this microwave in 2022 and a few months later we had to replace the touch panel as the keys were not displaying correctly. Now almost a year out the panel is failing again. Very disappointed.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Do not buy control panel is faulty.

Shawn05scioxb 6/9/2024

Had to have panel replaced under warrenty because the time flickers and can not read. Now out of warrenty its doing it again. I would not recommend this product. Do research and try to find something that will last or that will atleast be warrantied for more then 1 year because they are not built to last anymore. Very disappointed I bought the whole LG line.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Solid Microwave

jamyrda67 5/31/2024

I would give this 5/5 but the buttons dont light up / illuminate - making it necessary to turn on the kitchen light to operate waking up my wife when Im trying to sneak in a late night snack
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great microwave from Lowes

ABappliances 5/29/2024

Bought this a few weeks ago and has performed excellent so far. Fit and finish is perfect. Very easy to use and clean. Also MUCH quieter than any microwave Ive had in the past. Found the best deal at Lowes
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Perfect for us

KRuss 5/28/2024

Ive been using this for over a year now. Warms things evenly I love all the preset options. Its very easy to clean as it suggests looks great in my new kitchen :
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Display will break less than a year.

Lmullini2 5/27/2024

Not a good product. Lest than a year. The poor display start to miss digital lights making very hard to see time and program it. Costumer service would fix for the price of a new microwave. I decided to keep it for while and buy another brand.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Questionable parts Magnetron

Robert 2024 5/25/2024

This microwave was bought was on 10 May 2022. I was not trying to buy it now. I WAS trying to get the magnetron replaced as it had stopped working after only TWO years of use. My problem arose when there were no active LG repair facilities to take my microwave to. My only option was to have an LG tech come to my home at a cost of $345.00 just for the visit. The magnetron should have been replaced without cost under 10 year warranty. I was told by three LG places in the Merrimack Valley that it would cost me more to have a tech come out to my home than the original cost of the microwave. Therefore I should purchase a new microwave. I had several email conversations with the main office and was repeatedly given the same places in the Merrimack Valley to contact. 1 the product should not have stopped working after only two years have sales receipt. 2 the run around I received from LG was not appreciated.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Micro display

NYC 321 4/27/2024

Unit works fine but in one year the display numbers are unreadable very up set about this
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
3 Stars

Looks great but doesnt work great

Lisa WJ 4/21/2024

The display has a glitch in the LED display. There is a black light that spins in the background and sometimes the numbers do not appear properly. It looks beautiful but I would not recommend this product for purchase. It would make a great display product for a trophy kitchen if you are looking to use it as an everyday appliance I recommend you look for a different product and brand.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Unreasonable Service for a previously known prob

JohnSir 4/18/2024

I was told I had to pay $350 for Service. The microwave is hardly worth $350 new
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Disappointed with product and service.

bobbilly 4/17/2024

We bought the microwave a little bit over a year ago. . We had a problem with the display and it got replaced when it was under warranty. The service technician that fixed it broke the vent cover and had to be replaced. When we ordered the new part it arrived the wrong color. Then later on the new display started to act up and we reported it but because it is out of warranty you will not service it again. We reported it but it went on deaf ears.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

AVOID LG - ratings are misleading

CJ1040 4/3/2024

I ordered this for my new house in Nov of 2020 and it was installed in Feb of 2021. It completely died in March of 2024 just over 3 years. I had a service call by Appliance Repair Specialists which cost $95. He said it needed a new panel under the control buttons and the wrong part was sent. AFter over 2 months of no microwave he finally told me to buy a new one. My LG Refrigerator ordered and installed at the same time lasted one year and one month and then the compressor went. I was finally able to get a refund since NO SERVICE people in our area would work on the type of coolant that the freezer had. We used Consumer Reports as a guide in shopping for these appliances but LG has been nothing but trouble for us.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Efficient

afoundryrat2 4/1/2024

Bought this 3 ago. Had an issue with it. Called for service. 24 hrs repairman came and fixed it. No charge
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Poor Quality

Elick 3/10/2024

One of the display digits flickers and the unit is not even 16 months old. Crap
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Sucks

Bameiduebfvjx 3/7/2024

Broke within the first 2 years and will cost more to repair than to buy a new one
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Afoundryrat2 3/7/2024

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
2 Stars

Bad LED display

TWii 3/2/2024

Barely outside of warranty the LED display started flickering. It has not effected the operation of the microwave but it is terribly annoying. The touchpad is terrible as it is not backlit and the numbers are not white but an off color making it impossible to see in low light. When we moved we purchased all LG appliances thinking they were top of the line. We have had issues with the side by side refrigerator as well. I am not a fan of LG products.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Garbage microwave

Bameiduebfvjx 2/6/2024

Owned product for 2 years. Rarely used as I didnt live in that hose but occasionally. Stopped working and now out of warranty. LG wants 125 dollars to have one of their techs diagnose the problem then untold amt to repair it. Surpassing easially the cost of buying yet another one. Also had to have oven repaired immediately after purchase that I bought at same time. Zero stars. Do not recommend.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Crap

Really bad 2/6/2024

We have had this less than two years. The display is not readable. It flashes all time. LGs solution is to unplug and plug back in. After doing this about 15 times it has not improved. Do not waste your money on this product. We will never again buy an LG product. Now we are left with buying a new LG microwave so our appliances match or going with a different brand. I regret this purchase.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Not one for longevity

Trysha 2/1/2024

I love the functions however I feel like this one is a LEMON. Within 2 days of my purchase/installation of this microwave the control panel failed. Was all fine until now another failure the magnatron ? failed Ive had this for 3 years only. My old no frills microwave stuck around for 15 years with no issues The repair alone was so much $ I could have bought a new microwave.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great customer service

Anita88 1/26/2024

Microwave is great. When led display went out years later customer service took great care of my needs and helped get the needed part
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Is ok

Kassbrown 1/23/2024

The key pad has no lights..very hard to see..other than that is nice
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Not satisfied with the quality

LG dissatisfied 1/13/2024

This is less than 4 yrs old. Im the only one using it and it wont heat anymore. Im any of my previous homes Ive never had a microwave stop working. Im very disappointed. Im hoping my oven doesnt disappoint me the same way. Im not so sure I will replace this with another LG. I didnt purchase a warranty since as I said I never had a microwave case working ever
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Failed microwave

Armandofig 1/1/2024

The microwave stopped working 3 months ago. Barely a year after purchase. Trying to reach out to LG for some explanation and warranty support.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Not enough express cooking

Arline29 12/25/2023

Dont like that I cant express press for 1 minute to 5 minute cooking. I can only express press for 30 seconds.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Broke in a week

Dwayne66 12/24/2023

I bought a year ago and in the first week it stopped working I called Lowes where I purchased the microwave and they advised me that I would have to have an LG service man come out and look before they could replace. The repair man can and didnt have the correct tools to service so we had to wait another 2 weeks. He finally came repaired the microwave. 10 months later the microwave stops working I call LG and they have no records of any technicians coming to service. How ever Im the one who called LG to schedule the repair. Now we have to buy a new one. It will not be LG.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Service sucks

LG service nightmare 12/20/2023

These appliances are only 2 1/2 years old and have had control panel failure issues for the past several months. I initially called for service on late Thursday Dec. 8. After an over one hour conversation I was told service would be $349 and that both OTR microwave and range were scheduled for service next day Dec. 9. Tech showed up and said yep you need new control panels. These are cheaply made and frequently fail after a couple years. Yours were ordered too late to get them for today. He was puzzled about the range as service was never scheduled for it??? I tried to call the direct number I was given for any issues they arent in on Saturday. I was told they would call me back on Monday. Monday after no call I called them and after a VERY frustrating call I requested a supervisor. Was told they would call back in 30 minutes. They did not. I called again on Tuesday and did finally get to talk with a Supervisor named Salem. He admitted he personally had handled my initial call and he had made a mistake and never ordered the service for the range. So service charge for microwave was more than the initial cost to purchase. Because of his mistake we offered to buy the part and get a free service call. Salems supervisor denied that request and he said he would call customer service and see if he could get the cost waved and call right back. He did not. I called again on Thursday Dec14 and requested to speak with Salem. He did call back and said he had been busy and unable to call me back before. He said we had to pay for needed services and we put a hold for both the microwave and range on a credit card over $700. I refused to schedule service before Monday Dec. 16 to be sure they would have the parts. We have to submit receipts for service to home warranty for reimbursement and to date Wednesday Dec 20 we only have one receipt. The tech was super but service department calls were terrible The fact that it took several hours on the phone and more than a week plus sooo many mistakes I will not buy any further LG products
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Only good for a year

Greg 66 12/18/2023

I bought this a year ago. After the warrantee was up the screen started to flicker and the light bulbs burned out. I was told by the warrantee department that i was out of luck.
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

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1 Stars

Maryann13 12/15/2023

Bought this microwave less than 4 yrs ago and it is not heating anymore. Not very impressed with this LG product. It is not overused. Ive never had a microwave in any of my former home give out. Very disappointed
Originally posted on lg.com

No, I do not recommend this product