Dont buy WiFi in GAS option!
Mike
4/5/2021
please save yourself $300 and don't buy this range in the wifi smart version. it wasnt until after a trip back to the store and an hour on the customer support line that someone was finally able to tell me that on the gas version you cannot preheat the ovens remotely (which is the #1 reason to buy a smart range. had i known that, i would have bought the less expensive one ans been completely satisfied. neither the store tech nor the samsung customer support teams knew this either until
finally getting feedback from someone else in the support office (45 min into the call and two transfers later). get the cheaper one or get electic...not even sure why samsung sells gas wifi??!!!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Samsung 5.8 dual door oven
Happycamper
2/28/2021
I love this oven, the depth of the stove was smaller than most in the same category which was great as I have an older home with smaller space. I love the removable panel to separate the 2 ovens
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Sturdy, well built
Chappy
2/24/2021
Love this! The 5 burners are amazing. The elongated middle burner is great. I use the single oven frequently. The appliance feels sturdy and solid.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Very functional and easy to use
Sanu
2/24/2021
I bought this about three months and have used all the features. Since I bought this I have been baking more than usual . With the split oven option I could really use just the top oven and can still make vey good sourdough bread, cakes , Pizza etc.
The burners are also great and gets cooking done faster . So far I didnt have any issues I absolutely love it and totally recommend it.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Terrible value
RogerB
2/19/2021
i've only had this oven for 3 years and it's been out of commission more often than it's worked for us. oven stopped working again fourth time
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Good Stove, But ...
KMercuri
12/9/2020
we bought the stove two years ago. it works well and looks great in the apartment, but ... the digital readout started to fail shortly after the warranty expired.
today, we can no longer read the stove's clock, nor timer. i expect that the digital reader will continue to fail and that we will soon no longer be able to read the temperature settings.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Really good so far
ChrisPyCritter
11/12/2020
Replaced a standard range with this dual oven convection. Been very happy with it so far. It has taken a little while to get used to the convection & the top oven, which heats from above rather than below. The top oven is great for browning, melting cheese on top of a dish & cooking things in shallow containers, but isn't great for baking. The broiler function of the top oven works great.
The bottom oven acts more like a standard oven so is better for baking.
I love that I can pull out the divider to cook something large / tall - a large turkey for example.
The stove top works very well & is east to clean. My only complaint is that the griddle in the middle takes too long to heat up.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Beautiful Range
Dad to three
11/12/2020
The range fits wonderfully in the kitchen. Having both regular and convection and two different ranges makes life great.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Get's hot Quick!
Evie
11/12/2020
Love it when I just need to cook a simple casserole and use the smaller oven. Gets to the perfect temperature very quick.
I think I have used every burner so far to test them all out. The quick burner (front right) is super sonic and had our pot of water boiling for the pasta faster than I could cook the beef to completion. I've learned this is not the burner to use if wanting to make some over-easy eggs, unless you want them over-hard!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great range love the smart technology
Samsungsmarthome
11/9/2020
We have this range 1 year now and although there are many pluses ( smart capabilities) and dual oven features the top grates started to rust and don't know how to fix without replacing so soon
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great range but the knobs are defective.
D Harvey
10/30/2020
great range but the knobs are defective, and should be covered under a warranty the film comes off, plastic cracks and looks terrible. they should be removed when performing a oven cleaning cycle and it should be explained in the manual in big bold text! samsungs fault! this was not a inexpensive purchase samsung should stand behind its product. i will think twice on the next purchase of a samsung product.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
disappointed
amyh
10/28/2020
flex double oven, great idea. so many annoying problems. when you use the back right burner, the heat interferes, display goes wacky. if a timer is set for 60 min, it never beeps but starts over. the knobs get too hot with the oven on and the cheap metal coating starts to peel off. the grates start to chip and peel as well (thought those were cast iron - should be quality as should the knobs). i'm careful and gentle. not sure the convection aspect works - seems like temp is incorrect. takes forever to heat up, esp past 350. like 20 min! so disappointed in samsung. i have the fridge that's notorious for freezing up the back wall. ice maker doesn't work. bottom freezer seems to leave items frosty. will probably never buy samsung again.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Junk do not purchase
jturn
10/21/2020
samsung does not stand behind product and admit defect flaw. door is too heave and will damage and bend frame and then door will not shut... we got our unit on 6/25/2020 had a tech come out because the door will not shut. tech told us it is because the door is too heavy. samsung says no damaged by us or shipping and will not cover or make it correct. now we are out $1400 and headed into holiday without an oven....
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Door 1 not close
alex
10/8/2020
can someone help me with the tip of my stove the top door 1 can't close
and i receive message on the screen ( c -d1 ) =close - door 1
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Well made
DrDavesKitchen
10/4/2020
We purchased this about 2 months ago and just finished installing it 2 weeks ago in our kitchen. we have used the ovens separately and we've used them as a single oven. I really like using them separately. The only minor drawback I've seen, is when you use the top single oven, you have to be careful putting your cookies in to cook. Cause the pan or rack is not exactly even with the bottom of the open door. So it drops about 1/4 to 1/2 inch down onto the oven rack. You must be careful not to burn yourself on the oven door when pulling them back out.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Samsung range
Andie
9/2/2020
I have had this range for over a year and must say it's the best one on the market. It heats up quickly cooks evenly and easy to maintain. I love the double hinge style for cooking at different temperatures and times.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love this oven
Lionsfan
8/31/2020
We have had this oven quite a while now. Still just like the day we bought it. The convertible oven is so much nicer that the usual double oven. I have the flexibility to use the entire thing or split it. This was a big deal since we wanted a double oven but others were permanently split and the primary was on the bottom. This allows us the best of both worlds. The burner configuration is good. No issues at all with any of them. The only knock on this unit is the top shows every drop and spill (black finish). Cleaning it takes a bit of work since streaks appear so easily. Other than that you can't go wrong.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Excitement wore off quickly.
Josh
8/30/2020
I've owned this range for close to a year now. I have had it looked at under warranty twice because the oven just doesn't warm up fast enough. Then once it is at temp, doesn't stay. The stove top takes way to long to boil water. The chrome is rinkleing and coming off the knobs. And finally, it is very difficult to clean. I expected more from a stove i spent $1400 on. This is the first samsung product i have been disappointed with. I have been told thats just how they work. But it takes an hr to pre heat and the double oven feature takes longer than double to cook with.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Well appointed and versatile
RazT
8/28/2020
Owned the range for several years and enjoyed its powerful burners, the practicality of the central wide burner with griddle and the versatility of the single/double converting oven. The oven performs well but requires a fair degree of familiarity with its cooking particularities. There is, however, a design shortcoming and that is the placement of the oven exhaust outlet close to the electronic panel at the back of the range, causing the panel to become hot and, after a period of several years, to sometimes affect the electronics. Overall, a very decent range that I would consider purchasing again with no hesitation.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love it!
Northwinds
8/27/2020
We have only had the range for a little over a month but we love the dual oven feature. It heats right up and cooks evenly. The stovetop works great and especially love the grill top. Glad we invested in this for our kitchen renovation.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love the versatility!
JBarber
8/27/2020
We bought this range when we moved in to our new house.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
A great range for our kitchen!
T4two
8/27/2020
We have had this range for quite sometime and it does everything we need. We use both the grill (great pancakes and french toast on Sundays) and the wok stand (Kung Po Chicken this week - YUM!). Having the split oven is wonderful and has really helped to step up the kitchen game.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love the Double Single Oven Conversion!!
Al H
8/20/2020
This oven is fantastic. Need to convection bake ovens, you got it. Need a single oven for that large turkey, you can do that too. Innovative and stylish. Recommend highly.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love my range!
TJones
8/5/2020
I purchased my range at the beginning of the pandemic because my old range was having issues with the heating elements. I LOVE MY RANGE! It heats up fast. I love using the dual oven. I also have my range linked to my Samsung Smart Things App and I can control some functions from my cell phone. The only thing you have to watch out is for the knobs it's real easy to accidentally turn on the range.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Best Purchase I have made
Lstuck1
8/4/2020
I love this stove! I bought it for the features such as the Flex Duo and the dual door which is so amazing. Those features make it so easy to use if you don't need to use the entire oven. The gliding rack is perfect for baking and has encouraged me to bake more. I cook more now and look forward to cooking because of my wonderful new stove.
I also had a issue with the temperature of the oven so I looked it up on the app on my phone it gave me the proper directions to correct it using the app on my phone! So easy!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love the split over
Harleydude
8/3/2020
We love having the two different doors, which allows us to quickly heat up the over when we are cooking for just the two of us. However if we need a larger oven, you just slide out the divider and you have a full size over. The sliding rack is an excellent feature.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great range
Jorge
8/3/2020
The wife use it to make cakes and doesn't even have to heat the whole oven she can either choose to use the lower or upper portion of the oven. The only issue is that the display has started to not display the numbers fully, my guess is the heat gets to the display. It's a range I know it supposed to get how but obviously Samsung doesn't know that. Other then that it's been a great range. I wish the display wasn't going out on it.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great range but broil isn't very useful
MarB
8/3/2020
The top, broil, isn't very useful. We almost never use it. In addition, sometimes the steam from the oven when being used sets off the "buttons" and if we have the timer on, it resets it.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Freestanding Gas Range with Flex Duo™ & Dual Door
goddess527
8/3/2020
Love the oven with 5 burners, dual door oven and dual cooking temperature. The size of the 2 ovens is a little disappointing.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Great Stove. Looks Great and Heats Super Fast
Alex Idaho
8/3/2020
Heats fast and evenly. Like the option of the door half opening. Loved the pull out rack, but that broke at about a year and no replacement is available. Fairly easy to clean. Self cleaning works great. Big enough to hold the largest pans. Stove top is very fast to heat and the different burners are great. Easy to use controls.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great Addition to our Kitchen
Luis
8/3/2020
very happy with the features. We love cooking and baking with the convenience of using only the half of the oven if are not cooking big dishes.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Awesome range
HAZELANN
8/3/2020
I bought this range about two years ago and it's awesome I can cook With two different settings at the same time. I can control the settings from my smart phone. stop it from my smart phone and it alerts me when it's finished cooking.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Fun in theory, not so much in real life
ME_in_NE
8/3/2020
The flex duo intrigued us as we don't have the room for a double wall oven, and this looked like a way to get two for the price of one. We used the upper oven exclusively for the first year. I mean, who need to use the whole oven for a sheet of cookies or a casserole. That year taught us that we liked cooking in the big oven. The upper oven is ONLY convection. About 6 months in the convection fan blade started making a grinding noise off and on while baking. Oh boy! Never really liked the way the upper oven baked. Sure, a cool idea. Just didn't work out for us.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Great new double stove
Geeman
8/3/2020
Having been using for a month now. Stove cooks great. Having the middle grill for eggs and pancakes is a breeze. Double. Oven is very convenient. Wife loves it!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Well designed Range
TCTITANS1
8/3/2020
The stovetop is easy to clean. The wok burner is fantastic and there is a big burner in the middle for the extra cooktop that comes with it that acts as a griddle. The dual convection ovens with separate controls are a nice touch and they cook the foods evenly.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Great features and great looks.
kholubar
8/3/2020
We bought this almost a year ago and it has been outstanding! The cook temps are consistent and the burners heat up quickly. The smartthings connectivity is such an added bonus.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Noisy fan motor with no customer service help!
Honest Ron
4/14/2020
I still gave 3 stars because I do like the oven but I have a very noisy upper convection fan and I have tryed to get a hold of customer service three times and no help? Still have the noisy fan also. I have been trying for help to fix this problem for a year. I have not even tryed during the virus outbreak. Needto work on your customer service department for help on this!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Dual Oven
Betty
4/13/2020
We were especially interested in purchasing a dual oven. Upon careful consideration this was the one for us.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love the sliding shelf
Diane
3/24/2020
I like the stove but dissappointed that the griddle takes so long to get hot
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Love it, mostly
DDinCT
1/10/2020
love it except for:
1. using both ovens on convection trips breaker; and
2. black enamel under burners shows every spatter and drip.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Replacing Rubber Feet
mrfxn714
12/6/2019
after 7 mos, a cple of rubber feet came off the grates. feet are not sold separately, must replace the grates. 2 grates cost @ $125 ea. $250 cuz a part that can't be more than $1 must be replaced?
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Looks nice but Top Oven will not work properly
chrisA328
1/7/2019
I bought this oven at Home Depot during a sale. Since day one it has never worked right on the top oven. Set temp to 350. preheats, gets there dings. Seems ok. Put the food in wait 20 mins oven says it is 350 but... Do a "stop" the set it again to 350 and it says it is only 264 and starts heating up again. All I did was open the door and put the food in. Called Samsung they say it is out of warranty but it is not. said to replace top oven thermostat. Did that and no change. now they say it is the control board. I will try that. for a 3000.00 oven this should be working and they should support it. Never again will I buy a Samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Missing the best parts
TMNY
11/22/2018
Mine never came with gliding rack. I'm so upset I got ripped off. Mine never came with the griddle which I'm really angry about bc it's the only gas range with a griddle thats not cast iron, made me want to buy it more. I hate cast iron which is why I hate the burner grills on this oven. In the oven My items burn on top racks bc it is too high up and I can't use the smart divider as another rack. I hate that I can't locate the smart divider anywhere but the middle position. This prevents me from cooking taller items on top and bottom. I wish it was actually smart and could be located anywhere for a real double oven experience. I'm disappointed about the lack of items it comes with for the price. I feel taken for a fool with this purchase. The sad part is customer service never tried to assist in any way when I made complaint.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Love the double oven
Mafeperini
10/31/2018
I bought this Gad range for my new remodel kitchen and I totally love it. I use the upper oven almost every day. I cook small things for my kids so it's perfect it's convection because it's really fast
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Generally works well, but has annoying flaws
Regular cook
10/2/2018
We bought this range about two years ago, and are generally happy with its basic performance. Sometimes, when heat from the burners or oven gets to a certain point, the display beeps and flashes nonsense. But it keeps cooking well regardless. Far more annoying is the recent breakage of one of the burner knobs, which are plastic with a piece of stamped metal, after normal use. They can't cost more than a few bucks to produce, but Samsung wants $80 to replace one. While I understand there are inventory costs, and such, $80 is outrageous.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Generally works well, but has annoying flaws
Regular cook
10/2/2018
We bought this range about two years ago, and are generally happy with its basic performance. Sometimes, when heat from the burners or oven gets to a certain point, the display beeps and flashes nonsense. But it keeps cooking well regardless. Far more annoying is the recent breakage of one of the burner knobs, which are plastic with a piece of stamped metal, after normal use. They can't cost more than a few bucks to produce, but Samsung wants $80 to replace one. While I understand there are inventory costs, and such, $80 is outrageous.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Not impressed with my first Samsung Appliance experiance so far
bigJBWI
5/27/2018
Since the first time using the oven. The convection fans make a horrible grinding/ vibration noise. Not Impressed with the service request format either. My opinions may change based on the repair orders I have submitted. I will update after.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
WAS HOPING THIS WAS A TYPICAL SAMSUNG PRODUCT, ?LEMON
calypso
2/10/2018
I am a true Samsung fan. I would have everything Samsung if I could. This oven replaced an average brand(had that one for 12 years without any problems) before that brand had stopped working because I wanted better. The model is pretty, with multiple features. I am disappointed in a few things.
*The piece that separates the ovens is large and bulky. Yes it needs to be, but there is not where to put it in the oven. The drawer underneath the oven isn't even close in size, so it leaves you to find a counter space that you will probably need for food prep.
* I found that there is a slight learning curve to cooking with convection (the reason I wanted this one), not terrible, but be prepared.
In light of that statement, it was not me but the thermostat that was faulty. I believe there would still be a little learning curve.
Leading me into the next set of problems
Fans became increasingly noisy at about 6months, but had not been "normal" since purchasing.
I didn't know this because I never had this type oven. Thank goodness I bought an extended warrantee. Both fans were replaced, along with the thermostat and ignitor(after the third visit from the repair people) After the second visit the oven smoked a noxious black smoke prompting the third call. The house smelled for days and so did the microwave oven that sits above the oven. ( No, I was only cooking little cheese sticks, nothing that splatters.) I am a little wary to try my oven again but soon I will.
Still love Samsung products. I am hoping this one is ok now. Did not expect something like this from Samsung especially in a oven that was just 1 year old, and again I hope its just a LEMON that is now fixed. Oh and buy the extra warrantee from your dealer. I couldn't even get through to Samsung without a long wait on the phone, I just hung up.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Don't waste your money!
mamakas
2/1/2018
We bought this range last year, and within 4 months the convection fan broke. After an absurd amount of hassle, we finally got a replacement range delivered. We had it 4 months before the convection fan broke again. It was repaired today, and guess what? Now it's not working. The split oven design doesn't work like I hoped. The top oven is extremely small and you can only do a 50-degree difference in temperature between the top and bottom ovens. We like having the middle griddle but this one heats very unevenly and doesn't get hot enough to cook tortillas, so it's pretty useless. I do like the varying burner sizes. Over all we are extremely unhappy with the entire product and hoping we can return it completely for a different brand.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Powerful range, with gimmicky features
UberNoob
8/8/2017
This range is definitely powerful with a 22k burner with a wok ring included
I really like the stable and high output of the burners as well as the dual oven doors that you can select to use half or whole
the app connectivity however is not convenient
samsung has 2 connected home apps, one of them required for this has problems connecting and setting up wifi with most android phones, look up on the forum and you will see what im talking about
once setup (painstakingly process), it will tell you if the burners are left on (you cannot control or turn off the burners from your phone) and you can preheat your oven from your phone.
not bad, just couldve been implemented better.
also too bad that there is no gas lock on the range (my 10 years old whirlpool has this), so i have to be extra careful whenever my 2-yr old son enters the kitchen
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
