WAS HOPING THIS WAS A TYPICAL SAMSUNG PRODUCT, ?LEMON
Submitted by calypso -
2/10/2018
I am a true Samsung fan. I would have everything Samsung if I could. This oven replaced an average brand(had that one for 12 years without any problems) before that brand had stopped working because I wanted better. The model is pretty, with multiple features. I am disappointed in a few things.
*The piece that separates the ovens is large and bulky. Yes it needs to be, but there is not where to put it in the oven. The drawer underneath the oven isn't even close in size, so it leaves you to find a counter space that you will probably need for food prep.
* I found that there is a slight learning curve to cooking with convection (the reason I wanted this one), not terrible, but be prepared.
In light of that statement, it was not me but the thermostat that was faulty. I believe there would still be a little learning curve.
Leading me into the next set of problems
Fans became increasingly noisy at about 6months, but had not been "normal" since purchasing.
I didn't know this because I never had this type oven. Thank goodness I bought an extended warrantee. Both fans were replaced, along with the thermostat and ignitor(after the third visit from the repair people) After the second visit the oven smoked a noxious black smoke prompting the third call. The house smelled for days and so did the microwave oven that sits above the oven. ( No, I was only cooking little cheese sticks, nothing that splatters.) I am a little wary to try my oven again but soon I will.
Still love Samsung products. I am hoping this one is ok now. Did not expect something like this from Samsung especially in a oven that was just 1 year old, and again I hope its just a LEMON that is now fixed. Oh and buy the extra warrantee from your dealer. I couldn't even get through to Samsung without a long wait on the phone, I just hung up.
Originally posted on Samsung.com
No, I do not recommend this product
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